Frequetly Asked Questions
- Browse through www.printedmatter.com.ph If you find a template you like, note the Product Name or Product Code. Keep in mind that for most, Colours, Fonts and Wordings can be changed to what you like. This service is free of charge.
- Should you like a Product Package, but would wish to have your unique concept applied, a Customization Fee (+P1500) will be applied and we will do as you wish, recommending the best creative application.
- If you are ready, pls send us a Request For A Quote so we can price you accordingly.
- We will email/send you a formal quote. Once you approved, Full Payment is required to start the project.
- Fill up our Wedding Invitation Order or General Occassion Order forms, and you will get an e-mockup 1 week after.
- Upon approval of the E-mockup, if you’ve chosen the option for a Printed Mockup will be made for your Final Approval.
- Once your final go signal has been received by us, production starts. Expect delivery within 7 working days. Note that an extra 7 days is required for foil stamping or special die-cuts.
We have a lot of template-ready designs to choose from. Select from our wide array of Invite Styles and Packages. We can change Fonts, Wordings, Text Layouts free of charge. Colours can be changed in most of our invites as well. Any design changes are subject to design fees.
We can design a concept based on your theme and motif. Just tell us your idea and we can help you create that unique concept based on the budget you have. For this service, we charge P1500 to customize an invite suite for you.
- We provide e-mockups to view a design or a layout. This is free of charge
- We also provide printed mockups if requested for P250 per mockup set. This is based on 1 paper of choice. Choose from Basic Silk Cover, Textured, Shimmer or Matte Laminated.
We start by providing you references for colours, fonts, wordings and layout. We discuss in detail what you have in mind before we start creating your invitation. We offer up to 3 sets of emailed revisions for Free and charge P50 for every set of revisions after the fourth.
Should you have changes after you have given us your final confirmation, a P250 surcharge will be billed to you if printing has not been done. If printing has been done, full payment is expected.
Please let us know if you prefer :
- In-Store CASH / CHECK Payment (Payable to Printed Matter)
- Credit Card/Paypal Payments (+4.5% Paypal Charges)
- Bank Deposit (email deposit slip to firstname.lastname@example.org )
Please deposit to our acct:
- BDO Acct Name: Printed Matter Invite Specialty Store
- BDO Acct Number: 006800020973
- BDO Branch: Mezza BDO
- 50 pcs at least on average is our minimum order for invitations. (Minimum quantity for products depends on its size and multiples.)
- Except for Story Book Invites, 12 pcs is acceptable.
- A Below Minimum Fee of P650 shall apply if orders are below 50 pcs.
- On average 1 week to design.
- 1 week to print.
- An extra week shall be allotted to extra service like Foil Stamping and more complicated designs.
- 4-6 weeks for Embossers and Stamps
- Store Pickup via our Makati or Quezon CIty Branch
- Door-to-door Shipping via courier – Shipping charges will apply
- We do rush service of 2-4 days.
- We add 20% Rush Fee to the final bill.
- Map Redrawing service is P500.
- Free of charge if client provides us the map to be used.
- Chinese Translation service is P1000.
- Application is free if client provides us with the Chinese text to be applied as a PDF or jpeg file.
- If you had materials printed by us and paid P1500 for custom fee, we can provide you with a hi-resolution pdf file of all your materials emailed to you for a fee of P1000.
- If you have us design materials (invite, save the date, missalettes, etc) for you and only request for a hi-res file and no printing required, a P2500 fee will be charged and we will have a hi-resolution pdf file of your materials emailed to you.
- If you’ve selected a template, and request for a hires file of materials, a fee of P2500 will be charged.
- If no service has been done at all, a full refund will be given (less the price of a freebie if given one).
- If Design Service has been made, and project was cancelled, the Custom Fee of P1500 will not be refunded.
- If layout service based on a template has been made, and project was cancelled, then a P650 fee will be deducted from full refund.
- All clients are given an emailed PDF for final approval. Should there be a mistake (misspelling, grammar, etc) NOT CITED/MENTIONED BY THE CLIENT and an approval was given, PM will not be held liable.
- If errors are committed by PM where instructions were given and PM failed to follow, reprints will be shouldered by PM.